Shipping policy
Shipping Policy
Last updated: October 2026
Shipping rates
| Order value | Shipping cost |
|---|---|
| Under $110 AUD | $15.00 AUD flat rate |
| $110 AUD and over | Free |
Orders ship from partner warehouses across Australia, so your order is sent from the location best placed to reach you quickly.
Estimated delivery times
Once dispatched, estimated delivery times are:
| Region | Estimated delivery |
|---|---|
| South West WA | Next business day |
| Rest of Western Australia | 1–2 business days |
| Rest of Australia | 1-2 business days |
Delivery times are estimates only and may vary during peak periods or because of carrier delays.
Order processing
Orders are processed and dispatched Monday to Friday, excluding public holidays. Orders placed before 2:00 PM AWST on a business day are typically dispatched the same day.
Tracking
Every order includes tracking. You'll receive a tracking number by email once your order has been dispatched.
Shipping restrictions
I ship to Australian addresses only. I don't ship internationally at this time.
Certain bulky or hazardous items, such as large-format paper rolls and some chemical-based products, may be subject to extra handling requirements or carrier restrictions. If your order is affected, I'll contact you promptly.
Questions?
Email pierre@cartridgewest.com.au, or call or text (08) 9751 4347. Phone hours are Monday to Friday, 9am–5pm. If I miss you, I'll call you back.